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POS features

Marketing & loyalty

Vibe’s powerful built-in marketing tools work together to build brand awareness, drive sales, and free you up to focus on running your business.

Marketing & loyalty—by Vibe

Better connect with customers, maximize lifetime value, and more. Wherever you’re selling, Vibe helps drive traffic to each and every storefront.

Advanced automation, powerful segmentation, and the ability to measure the success of all your campaigns and promotional activities. This is marketing and loyalty, made simple.

Drive brand awareness

Engage customers and expand your reach

  • Email and SMS marketing

    Choose from pre-built templates for emails, forms, and campaign landing pages. Or, design your own email and SMS flows with Vibe’s drag-and-drop builder.

  • Smart segmentation

    Segment your audience data based on past buying behavior and send more targeted, personalized, and effective marketing communications.

  • Advanced automation

    From welcome journeys and birthday rewards to abandoned cart prompts, set up always-on email and SMS flows for every stage of the buying cycle.

  • Customer reviews

    Capture user-generated content for your website by encouraging users to share their feedback through Google Reviews and post-purchase surveys.

Maximize lifetime value

Drive repeat sales with rewards and loyalty programs

  • Multi-channel loyalty programs

    Create a loyalty program that works for you—and your audience. Make it available in store, online-only, or in collaboration with partners.

  • Simple sign-up process

    Let users sign up for rewards in-store, via your website, or post–checkout. Then, stay in touch with welcome discounts and other exclusive offers.

  • Customizable rewards

    Align your rewards program with your business goals, whether it’s discounts based on spend, refer a friend bonuses, free gifts, or points.

  • Physical and digital gift cards

    Sell and accept physical and digital gift cards, or target last-minute gift buyers with email gift cards that can be redeemed online or in store.

Apps & Integrations

Endlessly customizable

From HR and accounting to CRM, Vibe works seamlessly with all the best retail and e-commerce apps in the business.

Why choose us?

The freedom to flex as you grow

  • Fast setup

    Whether you’re switching platforms or just starting out, we’ll set you up for success.

  • 24/7 support

    Day or night—if you’re up and running, our team of experts is always on hand to help.

  • Fully scalable

    Our plug-and-play hardware and flexible tech stack are built to grow right alongside you.

FAQs

Got questions? Ask away

Vibe gives you built-in marketing tools to reach your customers through email, SMS, and targeted promotions. You can segment customers by purchase history or behavior and send personalized offers that keep them coming back.

Yes. Vibe includes a fully integrated loyalty system where customers can earn and redeem points automatically at checkout. You can customize rewards, track engagement, and view how loyalty members spend compared to new shoppers.

Vibe automatically builds a customer profile for every sale, capturing purchase history, preferences, and lifetime value. These insights help you understand your best customers, measure campaign success, and tailor your offers to drive repeat business.

The retail POS that’s changing commerce for good

Get everything you need to set up, scale up, or simply run your business better.