Vibe Retail FAQ

Getting started is simple. You’ll need a compatible tablet or register, the Vibe POS app, a card reader, and internet access. Optional peripherals (receipt printer, barcode scanner, cash drawer) are supported too. We’ll provide a recommended hardware list for your region, and you can also bring your own if it meets compatibility standards.

You can absolutely use your current devices if they meet Vibe’s requirements (tablet OS version, card reader standard, etc.). Our team can verify compatibility and recommend certified hardware bundles if needed.

Setup is quick — most retailers are live in under an hour. Download the app, connect hardware, add products, and you can start ringing up sales immediately. We include guided onboarding and video tutorials.

Vibe works even offline. You can keep taking orders and payments, and your data automatically syncs once the connection restores — inventory, orders, and reports stay up to date.

Yes — Vibe is built for expansion. Add new stores, mobile units, or pop-up events from your dashboard with just a few clicks. Everything syncs to your central account in real time.

Yes. Vibe is a unified commerce platform that syncs sales, inventory, and customers across all channels — your retail stores, online shop, and mobile events — so you never double-count or miss a sale.

Inventory updates in real time. When an item sells in one location or online, stock counts instantly adjust everywhere. You can transfer inventory between stores, set reorder alerts, and track top-moving products from your dashboard.

Absolutely. Create staff profiles with custom permissions for cashiers, managers, and admins. Track sales by staff member for performance reports and accountability.

All major credit and debit cards, contactless payments (Apple Pay, Google Pay), cash, gift cards, store credit, and split payments are supported. Vibe integrates with leading card readers and processors for fast, secure checkouts.

You’ll get real-time dashboards covering sales by location, product performance, inventory turns, customer behavior, and staff productivity. Use these insights to spot trends and make data-driven decisions for growth.

Vibe’s pricing is transparent and flexible. Start with a base plan for one store and upgrade as you add registers or locations. There are no hidden fees — you pay only for what you use.

Yes. Vibe is perfect for temporary or mobile sales. Use your tablet and card reader to sell on the go — all sales and inventory sync back to your main dashboard automatically.

Yes. Vibe connects with eCommerce platforms, accounting software, and CRM/loyalty tools through built-in integrations and our API. You can customize workflows to fit your business stack.

You’ll have 24/7 chat and email support, dedicated onboarding for multi-store retailers, and a success team to help you optimize operations. We also offer advanced training for enterprise accounts.

Yes. Vibe is PCI-compliant, uses bank-grade encryption, and features role-based access controls and audit logs. Your business data and transactions stay secure at every level of growth.