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Introducing Verified Returns: A Smarter, More Secure Way to Handle Returns

Verified Returns gives merchants a more accurate and secure way to process returns by tying every return directly to an original sale. This eliminates incorrect refunds, prevents unauthorized returns, and keeps inventory and reporting fully aligned.

Handling returns shouldn’t create more work or introduce risk. With Verified Returns, Vibe gives merchants a smarter, more reliable way to process returns while protecting revenue, inventory, and reporting accuracy.

Verified Returns ensures that every return is tied directly to an original completed sale. Instead of relying on manual entry or memory, the system automatically pulls in the exact items, quantities, and pricing from the original transaction. This eliminates incorrect returns, prevents unauthorized items from being refunded, and removes the ability to over-return products.

For merchants, this means fewer mistakes at the register, stronger fraud prevention, and cleaner inventory and financial data. It’s especially valuable for multi-location retailers, high-volume stores, and teams with multiple employees processing returns throughout the day.

Verified Returns has completely changed how we handle returns. Our staff can’t accidentally refund the wrong item or quantity anymore, and our inventory stays accurate without extra checks. It’s saved us time and eliminated a lot of headaches.

David R., Multi-Location Retail Owner

Verified Returns helps merchants stay in control of their operations while delivering a smoother, more consistent experience for customers. It’s another example of how Vibe is built to reduce friction, protect your business, and support smarter retail operations.